The most common cause of a login issue is if the email address used to register your account contained a typo or has been entered wrong.

Please send an email to: info@strongbynature.co.uk with your full name and we will rectify.

It’s really simple to setup an account

From here, you can either login or register your new account. Simple 

Absolutely. You can edit address, name, passwords etc and these can be changed at any time.

If there are other details you need to edit that you can’t alter yourself, please send us an email to: info@strongbynature.co.uk and we will be happy to help.

Resetting your password couldn’t be

Enter your email address and easy to follow instructions will be sent to you.

Once your order has been processed and shipped, we are unable to cancel your order.

If you want a refund, we ask that you send back the product(s) and upon receiving, we will refund you in full.

We recommend sending any product(s) back to us via recorded delivery.

If you would like a refund, please email us: info@strongbynature.co.uk

Ofcourse you can, to cancel you subscription(s) at any you will be shown any active subscriptions, with the option to cancel.

Yes! make any changes you need.

Yes, at any time

Visit here to see your if tracking information is not provided, please send an email to info@strongbynature.co.uk and we’ll get back to your right away.

It absolutely is, we take your privacy and security seriously.

For full details about how we comply with all privacy laws

Yes if the sachets are unopened.

Yes – please view our terms and conditions for further information.

If your Strong By Nature supplement has been damaged, please let us know by sending us an email to info@strongbynature.co.uk and we will get right back to you with further details.

A refund will be processed as soon as the item has been received back, however please note that it may take up to 10 working days for the refund to appear in your account.